3

We are accessing SharePoint 2016 sites through VDI(External Virtual Client Machines) which has Microsoft office 2010 installed . When any user uploads an office file(Excel , Word , PPT) on SharePoint site and then try to open that file by clicking the file , it is taking approx 1~2 minutes and showing "Connecting to Server" message .

Same things happened when user try to access the sites through laptops having Microsoft office 2013 installed on it .

Earlier we thought that the issue can be caused due to Mismatch between Microsoft SharePoint version and Microsoft office version but for Development Environment , its working fine . This problem is mainly caused on Pre-Production Environment .

  • Any kind of help will be appreciable . – Rohit Kharade Mar 9 '17 at 6:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.