When i click into the page of Most Popular items that has the sorting of recent and ever. But i click these two buttons that has no any response. i checked IE F12 debug mode that also has not any errors.

Any Idea? Thank you very much

1 Answer 1


Documents viewed in the Office Web App are recorded for Most Popular report

Apart from that you also need to enable usage data collection(central Admin ->Monitoring ->Configure Usage and Health data collection)

Also ensure Analytics related jobs and services are up and running..

For detailed information..you can check on links below

Recent and ever are zero in most popular items page

Most Popular Items from Library Sorting Not Working

Most Popular Items not working for document libraries

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