We have Directory Sync setup in our environment. All of the users and corresponding user profile attributes are provisioned directly from our local AD. However, when searching through the OOTB People Search page, neither search results nor the search refiner shows people's department. The only two properties I can see here are Job Title and Keywords...
- Checked the User Profiles service (People -> Manage User Profiles) in the SharePoint admin center. All of the users have the correct properties and values synced from our local AD
- Checked the Search Schema for Managed Properties. Department property is mapped with"People:Department" and "ows_Department". Department property is Queryable, Retrievable, and Refinable
- Called the SharePoint REST API to retrieve current user's properties. I can see the correct properties and values on my JSON result
Did I miss something here? Any help or guidance would be truly appreciated.