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I have users who have set up alerts on lists in SharePoint O365. It has been requested multiple times that I change this default alert template. Specifically the grayed out strikethrough text, they want it highlighted instead.

How can I add styles this default alert email in O365 SharePoint? In 2010 I could have modified the alerttemplates.xml file, but I don't know how to get that in O365.

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Simple, you can't.

Your only other recourse is to create a on change workflow that emails out something you craft yourself instead of using alerts.

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  • It's a hosted service, so don't expect the same flexibility that you had on premises. Having said that, you could always submit something on uservoice, sharepoint.uservoice.com.
    – Eric Alexander
    Feb 8, 2017 at 20:10

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