I am trying to access Information management policy settings at List settings of a SharePoint list Error says "File not found." I need access to that to initiate a overdue workflow.

I have activated the site policy feature and library and folder retention features in the site collection features but still getting the same error.

We recently migrated to Office 365 from SharePoint 2013. enter image description here

  • You have a correlation ID; you'll need to check error logs to figure out what happened. Beyond that, there's not really much we can help with.
    – fbueckert
    Feb 7, 2017 at 14:50

1 Answer 1


I don't believe there will be anything we can reliably do for this. In Office 365, we don't have access to the Correlation logs. I suggest you open a ticket at https://portal.office.com/support/support.aspx so the support staff can assist you.

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