Using SharePoint 2013 and Designer 2013.
My workflow is supposed to trigger an e-mail to send to two people, the list administrator (me) and the person who created the item for the list.
When I test the list by creating a new item, I get both e-mails, the confirmation one sent to the "created by" and the notification to the administrator.
But when any other users create an item, neither e-mail gets sent.
- Each user (including me) has internal and external e-mail addresses
- Users are present in SharePoint and can be selected individually for e-mail
I've looked over a dozen other "e-mail not sending" questions on here Note: I work for a nationwide organization, and our SharePoint server is not on-site, so I don't have direct access to the server to make any changes, however I do of course have local administrative rights.
I'd appreciate any help. Thanks!