I have enabled incoming email in SharePoint 2010 server.

I have setup SMTP with < local domain >.local as default and < Alias Domain 2 >.com as alias

Here i am sending mails to < Alias Domain 2 >.com. from an external laptop which is not connected to this. I am able to receive those mail in server inside Drop folder.

I tested by configuring both < local domain >.local and < Alias Domain 2 >.com in central admin.

Timer jobs is running and after email Microsoft SharePoint Foundation Incoming E-Mail is run, email Disappearing from Drop folder, Time job status is success.

But the email or attachment in email is not coming to library. How to check where it is going. Please help.

Update :- In Event Viewer throwing warning as

An error occurred while processing the incoming e-mail file C:\inetpub\mailroot\Drop\a546e84f01d2560e00000002.eml.
The error was: Access denied.
You do not have permission to perform this action or access this resource.

But the user running this job is having full access on this folder security.

  • Are there 2 or more AD accounts that have the same email address? Commented Dec 15, 2016 at 7:50
  • @VirajGorajia Actualy i am sending email from some other provider, It isn't same provider, and i have set settings to accept email from all users Commented Dec 15, 2016 at 8:21
  • Yes i understand, but have you added same email address to more than 1 AD user? Commented Dec 15, 2016 at 8:43
  • @VirajGorajia sorry i am not getting your point, i am sending email from external provider. not from internal ad user. Commented Dec 15, 2016 at 8:57
  • Error is coming in Incoming email. So your To email is defined to any SharePoint user. Have you added To email to multiple SharePoint users? Commented Dec 15, 2016 at 9:01

1 Answer 1


Initialy i have not set property to accept email from all users so it was not working. After setting also was same, don't know why, but after running


It satarted working.

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