The SharePoint farm and the Office Web App farm is configured for the internal url, but it hasn't been configured for the external url.

How do I configure the external URL now?

should I be configuring this on the OWA server or the web server?

I changed the zone to External-HTTPS but it still isn't showing the preview. The thing is I have an alternate access mapping done for external clients, when they access it via the AAM, they cant see the preview feature. the preview shows the error

enter image description here

1 Answer 1


You need to run it on the SharePoint Servers.

Run the following xommand

[Set-SPWOPIZone][1] -Zone "external-https"

You have to pick the correct Zone, here are the supported Zone

  • Internal-HTTP
  • Internal-HTTPS
  • External-HTTP
  • External-HTTPS

Configure Office Web Apps for SharePoint 2013

  • I have updated my answer with a screengrab of the error. I have changed the zone to External- Https, but I still get the same error. I have an Internal URL and an External URL, hence two zones as well, the default zone or the internal zone which has a url XYZ.com and an external URL for the Intranet zone done as a Alternate Access Map a ABC.com .... I can see the preview in XYZ.com, but I cannot see it on ABC.com . I need to configure the zone with a URL. How do I go about and configure Two zones with Two URLs. Dec 12, 2016 at 17:40
  • what it returns Get-SPWOPIZone
    – Waqas Sarwar MVP
    Dec 12, 2016 at 17:43
  • it used to return "Internal - https" , now that I changed it to External, it returns "External - https" Dec 12, 2016 at 17:54
  • in which zone of AAM of your url? i think it should be external zone
    – Waqas Sarwar MVP
    Dec 12, 2016 at 17:56
  • what are the out put from both command Get-SPWOPIZone & Get-SPWOPIBinding? should be same
    – Waqas Sarwar MVP
    Dec 12, 2016 at 17:57

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.