The SharePoint farm and the Office Web App farm is configured for the internal url, but it hasn't been configured for the external url.

How do I configure the external URL now?

should I be configuring this on the OWA server or the web server?

I changed the zone to External-HTTPS but it still isn't showing the preview. The thing is I have an alternate access mapping done for external clients, when they access it via the AAM, they cant see the preview feature. the preview shows the error

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You need to run it on the SharePoint Servers.

Run the following xommand

[Set-SPWOPIZone][1] -Zone "external-https"

You have to pick the correct Zone, here are the supported Zone

  • Internal-HTTP
  • Internal-HTTPS
  • External-HTTP
  • External-HTTPS

Configure Office Web Apps for SharePoint 2013

  • I have updated my answer with a screengrab of the error. I have changed the zone to External- Https, but I still get the same error. I have an Internal URL and an External URL, hence two zones as well, the default zone or the internal zone which has a url XYZ.com and an external URL for the Intranet zone done as a Alternate Access Map a ABC.com .... I can see the preview in XYZ.com, but I cannot see it on ABC.com . I need to configure the zone with a URL. How do I go about and configure Two zones with Two URLs. Dec 12 '16 at 17:40
  • what it returns Get-SPWOPIZone
    – Waqas Sarwar MVP
    Dec 12 '16 at 17:43
  • it used to return "Internal - https" , now that I changed it to External, it returns "External - https" Dec 12 '16 at 17:54
  • in which zone of AAM of your url? i think it should be external zone
    – Waqas Sarwar MVP
    Dec 12 '16 at 17:56
  • what are the out put from both command Get-SPWOPIZone & Get-SPWOPIBinding? should be same
    – Waqas Sarwar MVP
    Dec 12 '16 at 17:57

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