I'm having trouble with my Master Page and Page Layouts


I have a Master Page and Page Layout that I have altered from the defaults. The changes that I made were:

  • Changing the name of the browser tabs to reflect the company name
  • Removing the side navigation bar from the site

My problem is that one of my users, maybe even more, is experiencing what seems to be like a problem with loading the Master Page (or using an older non-edited version). The user is seeing the side site contents navigation bar as well as the wrong name for the tabs, which I have changed/removed.

  • What could be the problem?
  • Why is he not seeing what I'm seeing?

Help with this would be much appreciated.

  • Are they checked in as major versions, published, and approved? – Eric Alexander Nov 18 '16 at 20:12
  • Check that you actually set the site to use the new master page
  • Check in/publish/approve the new master page you made otherwise not everyone will see it.
  • I checked them out and checked them back in and it fixed the problem. Thanks! – JacobCaldwell Nov 18 '16 at 20:44

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.