When I try to open a workflow using Designer 2013. I get the error "Unable to load workflow actions from the server. Please contact your server administrator".

I did a lots of digging and not able to find a good solution for this.

One option was to see if there's a solution deployed in both the farm level and site collection level. But there's nothing.

I checked the logs but I'm not really sure what I'm looking for. Can anybody help me?


Your issue looks similar to another post: SharePoint Designer 2010 - "Unable to load workflow actions from the server..."

The gist of it is to check the ULS logs for "FetchLegalWorkflowActions" to help identify why you're getting the issue.

  • yes I read that post but that wasn't the problem with me. I finally figured it out and one of the installed features is missing a .xml file. After I copied that .xml file, everything is back to normal. Thanks. – dkorra Nov 4 '16 at 12:43

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