I'm doing research as to why the Import Spreadsheet app in SharePoint 2013 (on prem) no longer works as I have Office 2016 installed on my Windows 7 computer using IE11.

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the following message appears when I attempt to do so.

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The only workaround I found so far is to approach this from excel 2016 and create a table and use the Export table to SharePoint list wizard found under the Design tab instead of importing it from the Import Spreadsheet app on SharePoint.

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Any thoughts on how I might further troubleshoot this app would be most helpful.

3 Answers 3


Hope that below Cumulative Update from Microsoft should resolve the issue related to importing from Excel 2016.


  • 1
    Instead of directly pasting links you can quote important points and then add reference, Commented Aug 1, 2017 at 2:29

After doing more testing I found that this worked on another workstation and narrowed it down to my computer that had the issue.

long story short I ran gpupdate /force in command prompt or powershell to update my computers policy / security information. This resolved the issue for me.

  • Recent update to Office 2016 broke the import function completely for me. On a machine with Office 2013 I see the same error as you but updating policies had no effect.
    – matt
    Commented Jun 5, 2017 at 1:44
  • Did you try it in different browsers? (Edge / IE11 / other?)
    – Chris G
    Commented Jun 5, 2017 at 15:41
  • IE10 and IE11 and compatibility view (IE9). Also using the dev tools emulation thingy.
    – matt
    Commented Jun 5, 2017 at 23:30
  • This didn't solve my issue, but I did find a workaround here: sharepoint.stackexchange.com/questions/211917/…
    – TylerH
    Commented Mar 28, 2018 at 15:19

This is because of permissions. The user who is trying to open the (.iqy) file should be also added in site or site collection. Try after adding the user. I faced the same issue and it helped :).

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