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In SharePoint 2010 Central Administration I have configured outgoing e-mail settings with an SMTP server, from address and reply-to address.
Then I created a list workflow in SPD2010 that uses the Send email action. But when the user receives the email it does not include the reply-to. How can I get it working?
Hope this link will be helpful since I resolved the same issue in the past month
you have to configure incoming mail setting in the SharePoint Server.
Check this link
http://www.codeproject.com/Articles/125119/Configuring-Sharepoint-2010-to-Accept-Incoming-Ema
If you use the workflow with System Account it doesn't work. Try with different user.
