I've created a Document Approval Workflow using SharePoint Designer 2013. It works without problems if i upload a document by myself. (I am the only person in the approval group that the approval task is assigned). But if someone else adds a document, the workflow creates the task but doesn't send the email.

Details of the error:

Retrying last request. Next attempt scheduled in less than one minute. Details of last request: HTTP Unauthorized to http://mySite/sites/.../_vti_bin/client.svc/sp.utilities.utility.SendEmail Correlation Id: 7e73fdd4-83e1-4fda-9e23-b5c742de41c5 Instance Id: c191d66b-b8f7-4194-abcc-3f9c4fbdda09

Can anyone help me?

  • Did you try to perform the e-mail notification within an impersonation step?
    – wheeler
    Oct 10, 2016 at 10:15
  • Do you mean an App-Step? If yes, yes i've tried this, but it doesn't work.
    – D.Kliemt
    Oct 11, 2016 at 6:29


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