I have created a workflow to send an e-mail to all Community Members, but it's sending the e-mail just to users that are domain members, not to all members. It's not working for users with Gmail etc. Does anybody have any suggestions?

Indeed it works for external users too, what I really want is to configure a lookup for users inside the members of (in my case organicos), so I don't have to type address by address, I want to make a dynamically email list. Thanks for advance.enter image description here

  • What do you have in the "To" field of your email? And what version of SharePoint Designer are you using? Oct 7, 2016 at 19:40
  • Sharepoint Designer 2013. In the "To" I have "Organic Members", Organic is my community site. Oct 7, 2016 at 19:45
  • "Organic Members" is a permissions group, correct? Who is listed in that group? Oct 7, 2016 at 19:46
  • Yes, it is Sharepoint Group. I have users that are from my organization (AD users) and users form outside, eg. [email protected]. Oct 7, 2016 at 19:48

1 Answer 1


If your workflow is 2013 style, you can only email users. You can't email to outside addresses. Two choices - either put the email call in a 2010 style workflow and call that from your 2013 workflow, or, if you don't really need the functionality of a 2013 workflow, redo it in 2010 style. It's a big pain, driving us crazy as well.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.