The user accounts used for our Portal Super User and Portal Super Reader were accidentally deleted in Active Directory. We recreated them with different names (and re-added them to the user policy for the web application), but now our top navigation and side navigation bars are failing for most of our site collections. They return with the follow error:
Error rendering new menu state: The specified user or domain group was not found
Is there something else that needs to be done for these users besides re-adding them to the user policy for the web application?
This is the error I'm seeing in the logs:
Application error when access /_layouts/15/SiteNavigationSettings.aspx, Error=Some or all identity references could not be translated.
at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess)
at System.Security.Principal.NTAccount.Translate(Type targetType)
at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim)
System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.SharePoint.SPException: The specified user or domain group was not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.