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I tried to create SharePoint Online workflow using SharePoint Designer 2010. After I choose "Create List Workflow", nothing happens. And my workflow doesn't get created.

Does the SharePoint Designer 2010 not support creation of workflow for SharePoint Online? Or is there anything that I should do to make it work? I have cleared the cache.

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    Could you tried with SharePoint Designer 2013? – Mark L Sep 13 '16 at 1:28
  • @MarkL Should I use SP Designer 2013? because I am restricted to installing a new software, and existing SP Designer that already installed is 2010 version. I thought that I can use this version to create workflow in SharePoint Online – Intan Sep 13 '16 at 1:41
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Does the SharePoint Designer 2010 not support creation of workflow for SharePoint Online?

Based on this official article from Microsoft you will face more issue like

  • SharePoint Designer cannot display the item.
  • The list of workflow actions on the server references an assembly that does not exist. Some actions will not be available.
  • Microsoft SharePoint Designer cannot be used to edit web sites on servers different from SharePoint Server 2010.

So to resolve these issues, install SharePoint Designer 2013.

Note: You can install SharePoint Designer 2013 alongside SharePoint Designer 2010. However, it's recommended that you uninstall SharePoint Designer 2010 before you install SharePoint Designer 2013.

Ref : Workflow problems after you connect to a SharePoint Online or SharePoint Server 2013 site

is there anything that I should do to make it work?

I didn't try that but this article introduces a workaround to How to Use SharePoint Designer 2010 to Edit SharePoint 2013 Sites Successfully by

  • Looking for the update KB2553382 in the SharePoint Designer 2010 section at Windows update on your PC.
  • Highlight it and click Uninstall.

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