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I have SharePoint Designer 2013, and I created a list workflow (2013). The recipients are stored in a list as DropDown field. When I create new item email are not going (either To or CC). Now surprisingly when I put the same code (CurrentItem:Approver) in body it fetches the correct email address.

When I keep myself in "CC" and Approver (Choice field value) in "To", TO field remains blank. But in the email body I get the correct email address.

When I manually provide the Approver email it works fine.

Please suggest.

  • Have you tried verifying the format of the email address is not the issue, or making sure they are SharePoint users? – MickB Sep 8 '16 at 16:12
  • yes they are sharepoint users. and the email address format is correct. – Vikas Sharma Sep 9 '16 at 5:46
  • Till the time I didn't find the resolution however I have done a workaround. I created 2010 workflows where ever needed just to send emails. This annoying but worked. I am looking for resolution. – Vikas Sharma Sep 13 '16 at 10:03

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