I have recently created an infopath 2013 form which connects to our sharepoint 2013 site using an issue tracking app.

I have a number of fields set to use people picker which seem to cause an issue at the moment. When typing a name on the field and tab or click on the find icon it goes blank. I will then need to close the form and open again. Sometimes we have to open a few times before it recognizes the name and allowing us to submit the form. Form uses 2 different views and there a few rules set up within the form but nothing too complicated.

Any ideas on how to overcome this issue? I have tried to get the answer from forums but no luck so far.

  • Open the control properties dialog. On the SharePoint Server tab, does it point to the correct server and site collection? – teylyn Sep 7 '16 at 22:14
  • it is pointing to the correct server, although it indicates that this option is only used if the form is not published and mine it is a published site. any other thoughts? It is becoming a bit of an issue this one for us. – V_UK Sep 12 '16 at 10:50
  • Did you find any solution to this? I'm facing same problem here. – Kamalpreet Dec 14 '16 at 4:49

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