I cannot get my Secure Store Service to work on my dev environment. I am trying to use a new external content type to render a SQL DB table in SharePoint (BDC).

When I visit Manage Service applications and Secure Store Service I am receiving the error:

Cannot complete this action as the Secure Store Shared Service is not responding.

  • The ribbon is greyed out.
  • I am logged in as the admin account

I have tried:

  • I stopped and started Secure Store Service
  • I stopped and started SecurityTokenServiceApplicationPool in IIS
  • I went to Administrative Tools – Local Security Policy and ensured admin account has Log on as a Service and I added the admin account to Log on as a batch job
  • I ran IISRESET (I rebooted the machine a few times over the course of the last 24 as well)

I checked the services:

  • Claims To windows Token Service is started
  • Secure Store Service is started
  • PerformancePoint Service is started

I checked BDC as well:

Central Admin - Application Management - Manage Service Applications – Business Data Connectivity Service. I checked my external content type and checked object permissions. All Authenticated Users was set with all permissions checked. I set object permissions for the admin account as well.

Finally, Windows Authentication enabled and ASP.NET Impersonation enabled in IIS. I checked the web.config and it matches.

I’m not sure what more to look at. Any ideas are greatly appreciated.

  • any correlation ID or anything is ULS logs or event logs?
    – Waqas Sarwar MVP
    Commented Aug 30, 2016 at 15:38
  • Nothing regarding secure store. It doesn't show any correlation ID at all. Of course I do get errors regarding the anonymous login.
    – Sean
    Commented Aug 30, 2016 at 15:50
  • Error from Application logs: the secure store service application is not accessible, The full exception of the text is: The socket connection was aborted.
    – Sean
    Commented Sep 6, 2016 at 20:37

1 Answer 1


Looks like issue with the SSL certs. You have to bind the correct cert with it.

  • first get the thumbprint of SharePoint Service Cert from the Cert store.
  • then delete the existing cert using this netsh http delete sslcert ipport=0.0.0:32844
  • now register the cert properly. netsh http add sslcert ipport=0.0.0:32844 certhash=<thumbprint> appid=<appid> certstorename=SharePoint

Read more here AND THIS

Also check this one:http://sensoft2000-sharepoint.blogspot.com/2010/10/error-security-token-service-is-not.html

  • +1 for the info. I had not seen all of these articles. Nonetheless, after attempting everything here, still no luck.
    – Sean
    Commented Sep 8, 2016 at 19:04

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