I have windows 10 os on my machine and I am trying to export sharepoint 2013 custom list in excel 2016 using IE 11 but it shows me below error:

"cannot connect to the server at this time.Changes to your data cannot be saved"

Can any one suggest me which actions should I take to resolve this.

  • I have the same setup and can confirm it is possible. There is no incompatibility in this setup.
    – Jammin4CO
    Oct 25, 2017 at 14:35

1 Answer 1


This issue generally encountered with Windows 7, Office 2016 and SharePoint 2013.

But it should be working with windows 10 . so Make sure that you don't have old office versions beside office 2016. if you have try to remove old versions.

Also, the following steps may be helpful to overcome this issue

  • Go to internet option.
  • Advanced Settings.
  • below Security.
  • Uncheck Check for publisher's certificate revocation.

Check also

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