I have assigned an email address [email protected] to a sharepoint calendar list.

When I send an email to this calendar list email address, the list is updated and it reflects the meeting i created via outlook and also saves the attachment as .ics.

However, I want to further trigger a workflow to forward this new item to a SharePoint group. So essentially, when I create an event by sending email to this calendar list, I want a workflow to automatically send another email to a group of users.

The challenge is, it works when I manually create entry within the list and the email is sent; however when the entry is created by sending email to the list email address, the workflow doesn't trigger and no email is sent.

Please suggest. Thanks in anticipation

1 Answer 1


Items created through email upload using the system account (even though "Created By" shows the user who sent the email). This is because there's a setting that allows you to receive incoming email from external users.

From this link:

For 2013 Workflows, the fix is to enable the "Workflows can use app permissions" ​feature on the site followed by an IISRESET.

  • Thanks Erin, When I go to the site features and try to activate "workflow can use app permissions" I get this error message..........Sorry, something went wrong An unexpected error has occurred. Technical Details Troubleshoot issues with Microsoft SharePoint Foundation. Correlation ID: 06119d9d-dbbe-8060-b23b-30840969a456 Date and Time: 25/08/2016 00:30:01 Aug 24, 2016 at 23:34
  • 1
    Can you find that correlation id in your logs and give us the error message?
    – Erin L
    Aug 25, 2016 at 13:44

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