I am working on a SharePoint 2013 solution on premise with office web apps on premise.
When users are on a mobile device and try to open a pdf document from search they are greeted with the following message: "Viewing of .pdf files has been disabled in Microsoft Word Mobile viewer".
I have tried both enable and disable: New-SPWOPIBinding –ServerName "Server.corp.Contoso.com" -Action "MobileView" –Application "WordPDF" -AllowHTTP from this article https://social.technet.microsoft.com/Forums/office/en-US/ebb2cc99-2cdf-44a9-964a-e922b1ae11e8/cannot-open-pdf-on-mobile-device?forum=sharepointgeneral. This does nothing.
I found this https://support.microsoft.com/en-au/kb/2912639 which says “This problem occurs because PDF viewing on mobile browsers is not supported in Office Web Apps or Office Online Server.”
If this is true, do anybody have some workaround solutions or alternatives?
The use case is technicians driving around doing jobs need to view PDFs on tablets and phones but not download them on the device.