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I have imported user's profiles from AD to SP. I got all attributes that I need except AD photo (thumbnailPhoto). I did the same steps like here, and the problem still exists. I double checked permissions of my account in "User Profile Service Application", also I checked DB permmissons of my account.

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SharePoint 2013 supports two types of profile synchronization:

  1. The classic "Synchronization Service" with ForeFront Identity Manager.
  2. The new Feature "AD Import".

Picture-Import is only possible with the Sync-Service.

AD-Import is not able to import pictures (see here: "The AD import option does not support property mappings for complex types like pictures and special AD types.")

You can check your configuration in the UserProfile Service by clicking on "Configure Synchronization Settings"

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  • Thank you for your answer! I did "AD Import" in sync in UserProfile Service. Can I get some attributes by "AD Import" and get photos by another type of synchronization?
    – FCh
    Aug 5 '16 at 11:05
  • Sorry, this is not possible. You have to decide for one of them. But if you managed to get Sync-Service running, there is no big difference in SharePoint to configure the mappings. Please note that your existing Sync-Connection will get lost if you switch from AD-Import to Sync-Service. So document your changes!
    – MHeld
    Aug 5 '16 at 11:07

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