We installed a Sharepoint 2013 server with a separate Database in a OOTB default configuration.

The issue we have is that the first user (in a period of time) who tries to open a file has to wait minutes. All other users after that have no problems at all with opening the other files. Files open instantly.

Blob cache is enabled and we implemented a Powershell wake-up script (running every 10 min) to keep the front-end 'awake'. Our document library is still under 1K files. What can cause this issue?

  • What size of files are in question? Which file type(s)? Do you have BLOB cache enabled? – moe Aug 5 '16 at 9:34
  • @moe Blob cache is enabled (default settings). The files are between a few hundred kb's - 10 mb – Citizen SP Aug 5 '16 at 9:43
  • Still seems like the recycle of IIS that is performed every night. How are the files accessed? – Robert Lindgren Aug 5 '16 at 11:53

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