500 Internal Server Error Site Collection

Question

I am new to SharePoint and learning at the moment.

When I try to create a site collection I am facing issue of 500 Server not found.

I have checked following articles

• Site Collection '500 INTERNAL SERVER ERROR'

• How to resolve http 500 internal server error in-sharepoint 2013 site

But these didn't help.

Following is the screenshot:

https://s31.postimg.org/493tci9i3/Screenshot_15.png

I can't see anything weird in this.

Please suggest me.

Answer 1

First of all, the 500 internal server error is a general HTTP status that refers to a strange issue happened on the IIS server and the server can't identify it.

Therefore, the root cause for this issue mainly differs from one environment to another, and actually, there is no direct solution.

So, at first glance, you should check what's the last action you have done on your environment and start from that point.

---

In general, the 500 internal server error usually occurs if

• Web config file was modified in an incorrect format.
• Application Pool stopped or not started.
• Application Pool Account Password has expired.
• Security Token Service Application Pool stopped.
• Application Pool Account doesn't have sufficient rights.

For more details, Please check SharePoint: 500 Internal Server Error