We have a 4 Server farm. 2 Web-Front-End-Server and 2 Backend-Server. A week ago, the health analyzer said, that one of the back-end Servers is missing updates. The missing updates are:

The Problem is, that the web app Server is a different Server and not one of the 4 SharePoint Servers. All other SharePoint Servers had the Hotfixes and ServicePacks installed.

I downloaded the packages and would like to install it on the SharePoint Server but there was an error:

Error executing the recognition and the Server don't start to install the update...

Anybody have an idea why one of the Servers aare missing updates and the others Servers are ok? All were updated at the same time with the same updates and last week the health analyzer didn't say, that there are missing updates.

I use PowerShell with

  • GetSPProduct - Local, but the error is the same...
  • what's the health analyzer warning details ? is it Missing server side dependencies ? Commented Jul 22, 2016 at 13:52
  • So you has issue on the Office Web App Server? is it part of Sharepoint farm or separate farm?
    – Waqas Sarwar MVP
    Commented Jul 22, 2016 at 14:31
  • The web app server are in another department. You mean, that the web app server had issues so that one of my SharePoint Servers says that they had missing updates? But the second missing updates issnt a web app Problem?
    – user57358
    Commented Jul 22, 2016 at 14:51

1 Answer 1


There is a mismatch of windows updates or SharePoint updates (Cumulative Update,Service Pack …etc) in one or more servers in the farm,

You should make sure that

  • all required products must be installed on all SharePoint servers in the farm,
  • all SharePoint products should have the same patching and upgrade level across the farm.

Also, You should be aware of the Patching/Updating SharePoint is performed through a two-step process :

  • Install the package update and make sure it's installed on all SharePoint server.
  • Run the SharePoint Configuration wizard.

    PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures

  • I am also here if you need more clarification Commented Jul 22, 2016 at 14:27
  • Cannot use psconfig if one Server had missing updates?
    – user57358
    Commented Jul 22, 2016 at 14:35
  • you should first match the updates for all SharePoint servers Commented Jul 22, 2016 at 14:37
  • Are you know how to get the latest patch level on the server? Commented Jul 22, 2016 at 14:40
  • I cannot do it. I use Windows update and the Server didnt find the missing updates. If i download the two updates and install it on the Server the error i write up cames... so what should i do?
    – user57358
    Commented Jul 22, 2016 at 14:41

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