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I'm stuck with the below issue after we upgraded with sp1 and cumulative update march 2015. As I work for a charity and we don't have any budget any help will be appreciated.

{"readyState":4,"responseText":"{\"error\":{\"code\":\"-1, Microsoft.Office.Server.Search.REST.SearchServiceException\",\"message\":{\"lang\":\"en-US\",\"value\":\"An unknown error occurred.\"},\"innererror\":{\"message\":\"An unknown error occurred.\",\"type\":\"Microsoft.Office.Server.Search.REST.SearchServiceException\",\"stacktrace\":\" at Microsoft.Office.Server.Search.REST.SearchService.Execute[T](Action1 initializer, Func2 executor)\r\n at Microsoft.Office.Server.Search.REST.SearchServiceServerStub.query_MethodProxy(SearchService target, ClientValueCollection xmlargs, ProxyContext proxyContext)\r\n at Microsoft.Office.Server.Search.REST.SearchServiceServerStub.InvokeMethod(Object target, String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)\r\n at Microsoft.SharePoint.Client.ServerStub.InvokeMethodWithMonitoredScope(Object target, String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)\r\n at Microsoft.SharePoint.Client.Rest.RestRequestProcessor.InvokeMethod(Boolean mainRequestPath, Object value, ServerStub serverProxy, EdmParserNode node, Boolean resourceEndpoint, MethodInformation methodInfo, Boolean isExtensionMethod, Boolean isIndexerMethod)\r\n at Microsoft.SharePoint.Client.Rest.RestRequestProcessor.GetObjectFromPathMember(Boolean mainRequestPath, String path, Object value, EdmParserNode node, Boolean resourceEndpoint, MethodInformation& methodInfo)\r\n at Microsoft.SharePoint.Client.Rest.RestRequestProcessor.GetObjectFromPath(Boolean mainRequestPath, String path, String pathForErrorMessage)\r\n at Microsoft.SharePoint.Client.Rest.RestRequestProcessor.Process()\r\n at Microsoft.SharePoint.Client.Rest.RestRequestProcessor.ProcessRequest()\r\n at Microsoft.SharePoint.Client.Rest.RestService.ProcessQuery(Stream inputStream, IList1 pendingDisposableContainer)\",\"internalexception\":{\"message\":\"Search has encountered a problem that prevents results from being returned. If the issue persists, please contact your administrator.\",\"type\":\"Microsoft.Office.Server.Search.Query.InternalQueryErrorException\",\"stacktrace\":\" at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.ThrowGenericQueryException(String operationName)\\r\\n at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.DoSpLoadBalancedUriWsOp[T](WebServiceBackedOperation1 webServiceCall, Int32 timeoutInMilliseconds, Int32 wcfTimeoutInMilliseconds, String operationName)\r\n at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.DoWebServiceBackedOperation[T](String operationName, Int32 timeoutInMilliseconds, Int32 wcfTimeoutInMilliseconds, WebServiceBackedOperation1 webServiceCall)\\r\\n at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.Execute(QueryProperties properties)\\r\\n at Microsoft.Office.Server.Search.Query.Query.ExecuteQuery()\\r\\n at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQueryInternal(Query query)\\r\\n at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQuery(Query query)\\r\\n at Microsoft.Office.Server.Search.Query.SearchExecutor.<>c__DisplayClass2.b__0()\\r\\n at Microsoft.Office.Server.Search.Query.SearchExecutor.RunWithRemoteAPIsPerxxxxxxx[T](Func1 f)\r\n at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQuery_Client(Query query)\r\n at Microsoft.Office.Server.Search.REST.SearchService.b__a(KeywordQuery query)\r\n at Microsoft.Office.Server.Search.REST.SearchService.Execute[T](Action1 initializer, Func2 executor)\"}}}}","status":500,"statusText":"Internal Server Error"}

Thank you

  • could you please add more details, where you are getting this error? what sharepoint components stop working and what solution you applied so far? – Waqas Sarwar MVP Jul 18 '16 at 3:33
  • Hi, The above message is in a 'Top Stories' web part. Most of the results I can find points to 'Search' being an issues. When I try to search for anything in the search centre I get an error stating 'Something when wrong"... "Search has encountered a problem that prevents results from being returned. If the issue persists, please contact your administrator. Correlation ID: d1e4909d-a744-b030-e528-b9ee0992ef62" I'm not able to make sense of the correlation id. – JohnDa Jul 18 '16 at 3:51
  • Did you run the config wizard on all server in farm after installing the patches? If not then run it... Also in powershell run merge-splogfie command with correlation Id parameter to get the detailed info? Also try to reboot the servers – Waqas Sarwar MVP Jul 18 '16 at 4:43
  • Have also notices this in CA: Unable to retrieve topology component health states. This may be because the admin component is not up and running. – JohnDa Jul 18 '16 at 4:51
  • I have set the memorylimit for noderunner to Zero and restarted the search service, still same issues – JohnDa Jul 18 '16 at 5:53
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You should

  • set the max to 0.
  • recycle the search host service.
  • and run this cmdlet

    $UP = Get-SPServiceApplicationProxy | where {$_.TypeName -like "Usage*"} $UP.Provision()

I don't know what the PS does, but it works.

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