I am trying to import an Enterprise wiki site I have created from its test location to its live location which will be a new site collection.

SP-Export worked fine and the SP-Import also completed with no errors. But when I try to access any of the site pages, documents etc I get the error:


File Not Found.

Can anyone help?


1 Answer 1


Follow these steps:

  1. Navigate to C:\inetpub\wwroot\wss\Virtual Directories\your web app's virtual directory here.

    • You can also open IIS
    • Expand Sites
    • Right click on your SharePoint site
    • Choose explore
    • proceed to step 2
  2. Copy and paste the web.config file (making a backup)

  3. Open web.config using notepad
  4. Search for “CallStack” , set this equal to true
  5. Search for “Custom”, set the customerrors = “Off”
  6. Search for “Debug”, set Debug = “True”
    1. Save the web.config file and refresh your page in the browser

You should now see what the error actually is.

Many times it is a web part assembly reference missing from the web.config , custom master page missing or something similar.

This should at least give you a more precise troubleshooting starting point. Remember to turn CustomErrors back “On” in the web.config after fixing the issue so that your end users won’t see an ugly Asp.Net error if this happens again.

  • As this is the live environment will this stop my other sites from working while in debug mode? Commented Jun 30, 2016 at 10:11
  • No it will not affect any of the sites but when you find the appropriate error than you should revert all the steps.
    – Hardik
    Commented Jun 30, 2016 at 10:12
  • Make sure to first take backup of the web.config file. If something goes wrong than you can use the backup.
    – Hardik
    Commented Jun 30, 2016 at 10:13
  • The error looks quite generic? Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately. Source Error: Line 376: <customErrors mode="off" /> Commented Jun 30, 2016 at 10:25
  • No it is the misconfiguration of the steps mentioned in my answer. Please revert all the changes
    – Hardik
    Commented Jun 30, 2016 at 10:27

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