We have some custom managed properties, linked to additional User Properties in our Office 365 SharePoint User Profiles. If I add a CSWP to a page within our main site collection, I am unable to use these managed properties. If however I do exactly the same query in a CSWP on a page created directly within our Search site collection, it works fine. Any thoughts about where to look? Not sure whether the problem is with the configuration of the search result sources, or the configuration of the Managed Properties.
Thanks for your assistance