I am using active directory import connection and I am not able to update the selected containers for the synchronization connection. I just opened the edit connection page, enter the synchronization account password and click Populate Containers, scroll down and unselect a currently selected container and click OK. The system showing the change is saved but if I go back the page that display the users and refresh it, unselected users still there. I tried to create a new connection to the Active directory and select the containers I want, then start the full crawl search. Even after 24 hours, I still have the old users!

Any ideas?

1 Answer 1


Whenever you make a change to connection, you have to run the full crawl followed by a couple of incremental crawls.

Full crawl is many time is not enough and you have to run the incremental sync after that.

  • I will try that again, but how many time it takes to be changed please? Is the result comes immediately ?
    – N.Sahraoui
    Commented Jun 9, 2016 at 14:57
  • yes it shows once the import job completed? did you apply any filter in ldap syntax?
    – Waqas Sarwar MVP
    Commented Jun 9, 2016 at 15:00
  • Nope, I didn't apply any filter. Thanks for your quick answer !
    – N.Sahraoui
    Commented Jun 9, 2016 at 15:02
  • when you said create a new connection, did you delete the old one? how many users you are expecting?
    – Waqas Sarwar MVP
    Commented Jun 9, 2016 at 15:11
  • Yes I deleted the old one and created a new one! I am importing hundreds of users. Thanks
    – N.Sahraoui
    Commented Jun 9, 2016 at 15:22

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