My SharePoint Server 2013 site is creating a Profile for new logged-on users however it is not pulling properties from Active directory for anything beyond their name and email. For instance I want also their Title or Department. It did at one time but has since stopped importing. It is however still pulling correct data from my BDC - so something is running correctly. The new users are not being added to the User Information List.
I have User Profile Synchronization set up and both the User Profile Service and User Profile Synchronization service is green "Started" status.
stsadm.exe o-sync -listolddatabases 0 shows that my content databases have all been synchronized recently.
C:\Program Files\Microsoft Office Servers\15.0\Synchronization Service\UIShell\miisclient.exe shows regular Adds, Deletes and Updates, with no errors, however if I look at Management Agent and get Properties on ILMMA the only populated field is the FIM Service base address: which is set to http://localhost:5725. Is that typical? I can not start the miisclient.exe utility on my web server, only on my application server.
I have noticed that the two Forefront Identity Management services are only started on my application server, not on my web server. (From comments I now know that this is correct)
Should I restart my User Profile Synchronization Service? Are there any risks to restarting User Profile Synchronization Service, or a reference to specific steps I should follow to do that without losing existing User Profile data? We have added user photos and people have added "About Me" text, and I wouldn't want to loose all of that.