I have created a sharepoint list form where there are different levels of approvals in the sharepoint designer workflow. However, when the administrator clicks approve or reject in the task, the output which is to sent confirmation email to the users is the same for both approve and reject.
if status equals accepted, inform user through email that it has been approved
else if status equals rejected, inform user through email that it has been rejected
may I know what could be the reason for the same output despite putting the correct fields?