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I'm a SharePoint administrator and have recently given a colleague contribute access to a site library to upload a suite of handover folders / documents. He's successfully done this and can see the results of his uploading clearly when he accesses the library. However, me and fellow admins are unable to see any uploaded documents - only empty folders. Why is this and what do I need to do in order to make the uploaded information publicly available?

  • Are you a site collection admin? – Muhammad Zeeshan Tahir Apr 25 '16 at 11:58
  • is this working for you? – Hardik Apr 25 '16 at 12:52
  • Bang on, Hardik - documents weren't checked in. I now have visibility. The simplest answers are always the best (in my book)! Thanks for your suggestion. – Andrew Hood Apr 25 '16 at 13:41
  • Please upvote the answer as well so it will help me as well... ;) – Hardik Apr 25 '16 at 13:42
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Check below things first

  1. Check that your colleague has checked-in the documents. After that you will get all the documents accessible.
  2. Check the permission of yourself in document library (although you said you are an administrator).

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