Few users not able to access SharePoint site gets error "Something went wrong" and in log found :

"Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|domain\ss, ClaimsCount=22".

Could anyone help me to fix this issue, thanks in advance!

  • I'm having the same issue, when I browse to my test sharepoint site, it will redirect to the adfs url. I enter my credentials again and nothing happens. uls log shows non-OAuth request. Isauthentication=false, useridentityname=, claimscount=0. How do I get "Isauthentication=false" to true??? Thanks – Abdul Jul 13 '17 at 18:48

This may be something with the distributed cache.

You can try the following:

  • Restart distributed cache service

  • Remove and add the user permissions from the site

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.