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Few users not able to access SharePoint site gets error "Something went wrong" and in log found :

"Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|domain\ss, ClaimsCount=22".

Could anyone help me to fix this issue, thanks in advance!

  • I'm having the same issue, when I browse to my test sharepoint site, it will redirect to the adfs url. I enter my credentials again and nothing happens. uls log shows non-OAuth request. Isauthentication=false, useridentityname=, claimscount=0. How do I get "Isauthentication=false" to true??? Thanks – Abdul Jul 13 '17 at 18:48
1

This may be something with the distributed cache.

You can try the following:

  • Restart distributed cache service

  • Remove and add the user permissions from the site

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