I created a own masterpage in SharePoint 2013. This mastermage is visible for me (Admin). On other sites the custom masterpage is visible. I inherited my custom masterpage to all other sites.

I created there some html code in the seattle.html this works for my account. But the normal user cann not see my custom masterpage.

How can I solve this problem? Thanks!

  • You sure you published it? Apr 19, 2016 at 14:36
  • I think so. If I didnt, why does it works for me?
    – Rickson
    Apr 19, 2016 at 14:37
  • Because you can access files which are not published (if you uploaded them yourself) while other users can't. Apr 19, 2016 at 14:39

2 Answers 2


(As mentioned by Paul in the comment)

You need to publish a major version of your custom master page in order to allow non-administrator users to be able to access it.

In addition, if you make any further changes to it, always ensure that you publish a major version before sharing with end-users.


Go to masterpages http://YOURSITE/_catalogs/masterpage

Find your masterpage and check it.

Check version - Open Menu click View Properties if it is minor version like 0.1 then

A) In ribbon click Files and Publish


B) Open Menu and click Publish this version

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