We have SP2010 Environment. Our HR team activated document approval workflow on one of the library and since then it creates document approval task and triggers email alerts to few people to approve.

After some time workflow removed from that library but it kept sending email alerts. Later on, even that document library was deleted to stop email alerts but Still it keeps sending email alerts. I have linked at bottom, picture of email alert for better idea.

The document location link comes in email alert is unavailable now as library has been deleted.

I can not see any alert set up for any person in Site Administration -> User alerts.

Can anyone please tell me how can I stop this email alerts?

Appreciate your help in advance.

Picture of Email Alert

2 Answers 2


The email alert you are getting there is merely saying that your tasks are overdue - the task list on the site that had the workflow on it will need to be cleared to ensure that there are no old tasks. Deleting a workflow will not automatically clear out all the tasks that already existed. There should be a link to the task in the email you received, and from there you should be able to get to the tasks library, and delete everything that is no longer needed.

  • Thank you very much for quick reply. So if I will delete task list would it stop sending emails. I noticed there are no entries in that task list.
    – user4408
    Aug 11, 2011 at 2:00
  • Yes - if you clear the task list, you'll no longer get reminder or expiry emails. You will have to change the view on the task list before you will be able to see the tasks - the default view will only show you tasks that are assigned to you. Try "All Items". Aug 11, 2011 at 2:05
  • Hi Mike, default view for system created workflow task list is "all Items" with no entries. I don't have delete list option as it was system generated task list. Any thoughts on this...
    – user4408
    Aug 11, 2011 at 2:18
  • It's possible you don't have access to the tasks due to your level of access - if you have access to Central Administration, grant yourself a "Full Control" user policy to the Web Application (Make sure you remove this afterwards - User Policy on Web Apps are something that should be kept as clean as possible), then check the list again. Deleting the list is a bad idea (Sorry - i misread your last comment), as you said, it's a system list and should be retained. Aug 11, 2011 at 2:30
  • I am site collection administrator. I also tried looking by farm admin level nothing in workflow task list. Just speculating, Could it be some task sitting in outlook task list causing it? If it is possible which account should I look for this outlook task? I must thank you for your time and efforts you are putting in for helping me through.
    – user4408
    Aug 11, 2011 at 2:51

We had UA environment setup based on live environment and Staging UA environment was triggering those task email.

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