I am facing issues with mobile view of my SharePoint site. My site works fine in when i disable 'Mobile Browser View' feature but when i disable it , It shows the blank screen on my android phone.Do we need to have device channels to view our SharePoint 2013 site on mobile , Or if we just enable 'Mobile Browser View' feature of site collection it starts working on different phones in a mobile view ?

1 Answer 1


Device Channel uses different master pages according to different devices (mobile or tablets). It works only on specific browser Chrome versions.

My suggestion is to create a single responsive master page & apply it to SharePoint site. It will support in every device whether it is mobile, tablet or desktop.

You do not need to enable 'Mobile Browser View'.

  • I created a team site and enable publishing features , and then enabled Mobile browser feature . and when i tried opening it on my android phone it just shows the heading of the site and a blank page . 'Switch to PC view' does not work . isnt it supposed to show complete site with that 'Mobile Browser' feature. @Hardik Commented Apr 12, 2016 at 6:24
  • Please all necessary steps here first on this site support.office.com/en-us/article/…
    – Hardik
    Commented Apr 12, 2016 at 6:38
  • Have you checked given link?
    – Hardik
    Commented Apr 12, 2016 at 10:27
  • yes @Hardik , I have . But i dont know i followed the same approach and the out of the box way it should have worked , but it doesnt open . Commented Apr 13, 2016 at 4:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.