I have admin rights both on SharePoint online and compliance center in Office 365 tenant. but i am unable to use the auditing features and perform any actions. attached the screenshot with the error message.
let me know if there are any solutions. 
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1I'd recommend opening a support ticket in the admin portal.– Eric AlexanderApr 8, 2016 at 1:59
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thx, i did that already. posting here to see if someone has faced the similar issues or share any workarounds.– kesavaApr 12, 2016 at 2:44
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I used it a couple times today with no issues– Eric AlexanderApr 12, 2016 at 2:49
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i am interested to know what are the pre-requisites to see what exactly the problem i am facing ?– kesavaApr 12, 2016 at 3:35
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1 Answer
The below are the pre-requisites for SharePoint Admins to have the auditing capabilities via Compliance center.
- SharePoint admin.
- Exchange online license (this is required because all the underlying cmnd are running under exchange online with in office 365)
- the user should be a member of the organization management group (global admins will be having it as a default option).
- if you are worried about the organization management role as it have several in-built permissions at a larger scope. so follow the below step:
- create a separate group with permissions as view audit log results and then assign the user in to that group.
once all the pre-requisites are in-place then you should be able to view and export all the audit log entries both for SharePoint and One Drive.