One of our user receiving error when trying to copy files using open with windows explorer. She was able to do it on her old laptop, but on new laptop she is getting error.
The old laptop was having windows 7 and office 2013 whether new laptop has windows 10 and office 2016.
I have done below checks to resolve the issue, but it didn't helped:
- I have added the URL in trusted setting
- Webdav service is also running on her laptop
Is any other settings I need to check?