I have a workflow that has a task process in it. In this process it is looking for a response from four different users.
Lets say three of these users approve the document, but the fourth user is out on long term sick and is unable to respond to their task. It could be months before they are back in the office.
How do I move the workflow along? I don't want to cancel it, and restart it again. Is there a way to set up the workflow so that it has a parallel surrogate approver? i.e. The workflow will stop and wait for the four people to respond OR wait for one particular user (an admin lets say) to respond, and it will resume the workflow.
So if the above scenario happens, the admin can approve their task and it will move the workflow along.