First, this has been going on for months now. I have had to change the way I work because all of our Office files are stored on SharePoint. It doesnt matter whether its SP 2010 or 2013. This is on premise and NOT 365.
My Asus laptop is using Windows 10. I had Office 2013 64 bit before and did a reinstall to Office 2013 32 bit. I have tried everything I can find on the internet. My sites are trusted and compatibility has been set. It doesnt matter which browser I use. This problem seems firmly with Office although its showing up because my files are on SharePoint.
I know this is a SharePoint support site but just hoping someone here has had the same problem. I have renamed the
Office.document5 as instructed by Microsoft help. I cannot open the files any way, not using Explorer, directly from the Office - File - Open. I get no error message. When I try to open Excel or Word it first asks for my password and then the file appears to open, it flashes, closes and then Excel/Word open with no file, no message, nothing.
Just as though I had opened the app ready to start work. I have scoured the internet, installed every patch and every tip I could find has been tried. I am starting to think I am the ONLY person in the world that has this strange problem. I hope someone can help.