Today my SharePoint started displaying in the Quick Launch only Error link, all my other links are gone.

When I hover over the error the message displayed is:

An error occured while rendering navigation for requested URL: / ******. 
Exception message: unable to cast object of type '<Microsoft.SharePoint.Publishing.CachedListItem' to type 'Microsoft.SharePoint.Publishing.CachedPage'.
Stack trace: at Microsoft.SharePoint.Publishing.Navigation.PortalWebSiteMapNode.FetchDynamicItems(PublishingWebpubWeb, NodeTypes includeTypes, Boolean&websFetched, Boolean& 
pagesFetched) at Microsoft.Share.Point.Publishing.Navigation.PortalWebSiteMapNode.Populate.Navigation.

What happened, any solution?

  • Any other ideas regarding restarting the SharePoint Server Publidhing??
    – Bobita
    Mar 18, 2016 at 15:01

1 Answer 1


You should try with,

  1. disable and re-enable Publishing feature and Navigation feature for all sites
  2. IIS Reset
  3. Unchecked following options in the site collection output cache settings:

    • Enable ouput cache.
    • Publishing sites can use a different page output cache profile.
    • Page layouts can use a different page output cache profile.


  • thanks for the quick reply. The options from point 3 are unchecked
    – Bobita
    Mar 18, 2016 at 9:28
  • Ohk. did you tried by disable and re-enable Publishing feature at site collection level and web level and followed by iis reset? Mar 18, 2016 at 9:30
  • When clicking on Navigation at site level collection I get an error "An unexpected error has occurred". How do I reset IIS?
    – Bobita
    Mar 18, 2016 at 9:32
  • open your command prompt by pressing keys "Window + R" and type "iisreset" press enter. it will reset your iis. Mar 18, 2016 at 9:38
  • I am not an administrator of the site collection. I only have full control. The IIS reset command it's not recognized.
    – Bobita
    Mar 18, 2016 at 9:54

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