I'm working on a solution that will allow users submit requests to the finance department by area (A.Fixed Assets, B.Payroll, C.Accounts receivable, etc).
This is the situation:
- Users can only see tickets they've submitted (I achieved this by
going to Settings > Advanced Settings > and selecting the 'Read items that were created by the user' radio button)
- The Area Responsible can only see tickets submitted to his/her area (Payroll, Accounts Payable, etc)
So basically if an user submits a ticket about a payroll issue, when he goes to the main list he should only be able to see his tickets (regardless of the area value) AND the area responsible when going to the same list, should view all the tickets created under/to his area.
Is there a way that I can set group permissions for list views? and is this the right way to go?
I created a quick drawing to illustrate the issue:
Thanks in advanced!!