We are on SharePoint 2013 and I'm trying to simply open a Word document and do a save as to another folder, which has a couple pages worth of folders, and there are no scroll bars showing anymore. So I have to use the Page Down or down arrow to get to the intended folder.

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This article says it might have just occurred in one of the latest Microsoft updates: https://social.technet.microsoft.com/Forums/en-US/e8e2b1c0-aa6e-46bf-8a94-1571096f2015/microsoft-office-wordexcel-saveopen-window-not-showing-scrollbar-for-sharepoint-sites?forum=officeitpro

Anybody else see this, or know of a fix?


Looks like one of the latest patches resolves this issue https://social.technet.microsoft.com/Forums/exchange/en-US/d0c3de61-46fb-42b4-a46a-93a0cff2c00d/microsoft-office-wordexcel-saveopen-window-not-showing-scrollbar-for-sharepoint-sites?forum=sharepointgeneral

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    While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review – Gaurravs Aug 10 '16 at 4:15
  • dee - thanks for the update, I did see the update fixed the issue! – Marker Aug 10 '16 at 18:07
  • @Gaurravs I'm not really sure how much more info could have been added to this answer, when the problem is a genuine bug that's been fixed by a patch from MS. – Dan Henderson Feb 9 '17 at 23:27

I'm seeing it to interlinked to us installing the april cu for sp - https://social.technet.microsoft.com/Forums/en-US/e8e2b1c0-aa6e-46bf-8a94-1571096f2015/microsoft-office-wordexcel-saveopen-window-not-showing-scrollbar-for-sharepoint-sites?forum=officeitpro&prof=required

  • use some important part of link as answer. do not post only links. they may go down – Gaurravs Aug 10 '16 at 3:41

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