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I am administrating a SQL Server 2014 for our Sharepoint 2013. Currently users are facing the following issue:

Using the Explorer View, some images randomly (at least I can't find a pattern until now) are not displayed because "the file is empty". So I don't even see a preview / thumbnail. If I expand the files properties the image size displays 0,0 KB. Clicking a second time or copy that image to another location, sometimes makes the picture visible. Keeping the session open, later on it might happen that the same image is gone again. Out of 100 images in a folder, a couple can't be displayed at the very first attempt.

But by clicking the properties or trying to copy that file - in the end every single image is visible. So I never found an image which was really 0,00KB.

I have no Idea how this problem can be solved since I have no clue where this is coming from.

I am using Internet Explorer 11 and run Windows 7 on my machine while the server is 2012 R2 with SQL Server 2014 and Sharepoint 2013.

EDIT 29.02.2016 It affects all files, not only images. Also saved emails can be empty. Meaning 0,00 KB in size.

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    Sounds like it's something network-related to me. Do you have a record of exact moment when this happened last time? If yes, can you check IIS logs in SP servers at that moment? – Aziz Kabyshev Feb 26 '16 at 16:31
  • Thank you for your input. I didn't check iis logs for now. Will do on Monday and report. – RayofCommand Feb 26 '16 at 22:27
  • I think you might be right with "network related", the logs are fine – RayofCommand Feb 29 '16 at 10:17
  • if your frontends are being load balanced, perhaps it would be a good idea to check things there. I had some caching issues in the past myself – Tiago Duarte Feb 29 '16 at 10:48
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    how you open the explorer view, I mean, are you open the site in the IE then from the riboon you click open with explorer? or you mapping it or something elsse – Waqas Sarwar MVP Feb 29 '16 at 18:10

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