For an unknown reason SharePoint Online keeps creating the personal website of one of my users with the suffix "1".

What I want to achieve

I want to have the users personal website at:
- https://contoso-my.sharepoint.com/personal/j_doe_contoso_com
instead of
- https://contoso-my.sharepoint.com/personal/j_doe_contoso_com1

What I tried

In the SharePoint Admin Center I deleted the user profile for user i:0#.f|membership|j.doe@contoso.com and let SharePoint recreate the profile and personal website by just logging in at https://contoso-my.sharepoint.com. This then redirects to the MyBraryFirstRun page. However, the wizard recreates the personal website with the suffix.

In the SharePoint Admin Center I also tried to remove the suffix from the path to the personal website in the users profile settings. When I then visit https://contoso-my.sharepoint.com the MyBraryFirstRun does not show. Instead I see a read-only version of an empty personal website.

What I think is the problem

I assume there is an orphaned personal website /personal/j_doe_contoso_com thus John Doe's pesonal website is created with a suffix. If I assume correctly, I would need to delete both personal websites and upon visiting https://contoso-my.sharepoint.com, the correct personal website should be created at https://contoso-my.sharepoint.com/personal/j_doe_contoso_com.

What I think is the solution

So I guess what I need to do is to delete both profiles
- https://contoso-my.sharepoint.com/personal/j_doe_contoso_com1
- https://contoso-my.sharepoint.com/personal/j_doe_contoso_com

Where I struggle

The SharePoint Admin Center does not seem to offer that possibility.

The PowerShell does not seem to offer that possibility via cmdlets.

It seems that with the PowerShell I have more power when loading some DLLs or what like so: [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoint.…") But that exceeds my skills.

I hope to find some help on the matter.

  • You want to remove sites through powershell? – Asad Refai Feb 25 '16 at 9:00

To check what's the URL of the personal site of a user. Follow below steps

  1. Login to SharePoint admin center
  2. Go to User profiles > Manage User Profiles > Search for your user
  3. Go to edit profile page. Check what's in Personal Site.

If you want to delete user's personal site then use following command

Connect-SPOService -Url https://contoso-admin.sharepoint.com
Remove-SPOSite -Identity https://contoso-my.sharepoint.com/personal/j_doe_contoso_com
  • 1
    Wow, I know about Get-SPOSite but it never listed the personal sites, so I could not know that I'd be able to remove them with Remove-SPOSite. This totally solved my problem! – Daniel Feb 25 '16 at 10:27
  • @Daniel Even I had same impression :). But using this command I have removed many personal sites. – Asad Refai Feb 25 '16 at 10:28
  • Do you know if there is a way to list all personal sites? There is a way to list active personal sites and it works, but it didn't show the orphaned /personal/j_doe_contoso_com (without the suffix) though. – Daniel Feb 25 '16 at 10:30
  • @Daniel I am afraid I am not aware about it. Its an interesting topic for research though. – Asad Refai Feb 25 '16 at 10:34

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