1

I'm a newbie with SharePoint at the moment and I'd like to get a status update when someone changes a status in my list. I currently have an extensive status list and have set up a calculated helper column to change its' content to either "Yes" or "No" when a status is changed to one that requires more information from me.

The following workflow is set up referencing that helper column but after countless changes I get no e-mail. It worked at some point in the beginning for this item when I didn't use the helper column but I can't even replicate that any more. SharePoint

I'm lost, can anyone possibly help me?

5
  • 1
    Make sure you not testing with System account ( sometime as Administrator). Try to use a different account for initial test. Feb 18, 2016 at 10:03
  • Do you mean testing by changing the status of the items myself or? Because as I mentioned earlier it already worked once when I did the changes myself but now not any more. Feb 18, 2016 at 11:37
  • Try to update item that makes workflow to send email, do this with some other user account. Feb 18, 2016 at 13:48
  • I changed the e-mail address but no improvement... Feb 18, 2016 at 14:34
  • I was asking to log in as different user in your SharePoint environment and do needful to make Workflow run and send email. I am trying to make sure item is not updated as System account due to which an Event does not fires. Feb 19, 2016 at 3:11

2 Answers 2

0

You need an email when user changed the status in List. So try to create a new workflow "Send email to user".Then add your workflow to your list and change the execution steps like When the Item is changed.

result Whenever the item has been change d you will get a notification email.So no need to put extra steps in your workflow. If the problem exists share the error details.

1
  • I'm deeply sorry but I don't understand what you mean. Can you please elaborate? Feb 18, 2016 at 12:20
0

Apparently the issue was that the workflow was set to only activate on change of item, as soon as I also ticked the activate on creation the workflow worked.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.