I am creating a scoped people search page only for IT department. Yes I do get people refined only from IT department in people search web-part but however then the refinement panel does not filter results. This is the only problem I have. I added query in Result Query Options as shown in below image to get people only from IT department. The refinement panel works perfect when I remove the Department:"Information Technology" scope from the Query text-box. Even if I interchange values of Fixed Keyword Query and Append Text to Query still the result is same.
I want the refinement panel to work even with these scoped conditions. Has anyone face a problem like this before? I cannot find solution even after searching on web.