Having trouble getting search results for People in SharePoint search.

Active Directory user profiles are imported to site. Followed set up directions found here: http://www.sharepointconfig.com/2013/05/how-to-create-a-simple-sharepoint-2013-people-directory/

Having trouble with the contentclass = spspeople, it is returning 0 relevant results.

Has anyone had any experience setting this up and ran into this issue?

  • Is the search crawling your mysite host? With sps3:// protocol? Commented Jan 14, 2016 at 7:19
  • Crawl is set up and everything should be getting indexed, which is where I'm confused. I have a crawl set up for everything on the site. For example http:// domainname / and sps3:// domainname . Should I run two separate crawls? One for domainname /intranet and one for domainname /my ? /my is the mysite host. Searching for content works fine on the site.
    – robbieyng
    Commented Jan 14, 2016 at 12:52
  • If you have the crawl set up on sps3://<Your SharePoint site or my site host>, are you getting any crawl errors? Have you granted the Crawl account access to the User Profile Service? Commented Jan 14, 2016 at 15:19
  • You might be on to something. "Error in the Microsoft SharePoint Server People Protocol Handler" is an error from the crawl, didn't see it before. Checking on the crawl account access.
    – robbieyng
    Commented Jan 14, 2016 at 15:44
  • @MatthewMcDermott access is set up as it should be for the User Profile Service. Still getting the crawl error.
    – robbieyng
    Commented Jan 14, 2016 at 16:39

1 Answer 1


Do you find you imported users from AD in User Profile Service Application under Manage User Profiles?

If not, check under Search Service Application: Manage Content Sources -> Edit Content Source if sps3 is included.


The sps3 portion should look like in the above MS acticle described:

sps3://My_Site_host_URL or sps3s://My_Site_host_URL, where My_Site_host_URL is the URL for the web application where you deployed the My Sites site collection

  • AD users are available under Manage User Profiles.
    – robbieyng
    Commented Jan 14, 2016 at 13:08
  • updated my answer, maybe your My Site site collection URL is wrong
    – Patrick
    Commented Jan 14, 2016 at 14:37
  • I'll take another look at the site collection URL and the Crawl
    – robbieyng
    Commented Jan 14, 2016 at 14:53
  • Still no avail. I'm stumped
    – robbieyng
    Commented Jan 14, 2016 at 15:16

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