Our user is trying to open Word for Mac documents in a standard SharePoint 2010 library.
He upgraded Word for Mac a few weeks ago, to the 15.17.1 version. Before, he could work in collaborative mode in SharePoint which is essential for our large, cross-country editing team.
However, now no matter what browser he uses, nor if he uses the down arrow and opens in Word function, he can't open a document. It opens Word, but gives a grey, no document opened, Word program. He can download, make changes, and send the doc in email back to the team, so will do that this weekend.
Has anybody heard of an incompatibility between this new version and SharePoint? Any solutions? Could it just be a trusted sites issue?